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Legal/Privacy Policy
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Contact Us
Employment
About Us
Home
Television
High Speed Internet
Legal/Privacy Policy
Customer Reviews
Technical Support
Contact Us
Employment
About Us
More
  • Home
  • Television
  • High Speed Internet
  • Legal/Privacy Policy
  • Customer Reviews
  • Technical Support
  • Contact Us
  • Employment
  • About Us
  • Home
  • Television
  • High Speed Internet
  • Legal/Privacy Policy
  • Customer Reviews
  • Technical Support
  • Contact Us
  • Employment
  • About Us

LEGAL

We handle payments and customer service, and while we don't directly provide services or manufacture devices, we act as a advocate for our customers. We'll work diligently with our service provider partners to resolve any concerns and offer guidance on device issues.

SERVICE OUTAGES

SERVICE OUTAGES

SERVICE OUTAGES

In the event of a service outage, please contact us. We will then coordinate with the service providers to expedite a resolution.

REPORT OUTAGE NOW

SERVICE REFUNDS

SERVICE OUTAGES

SERVICE OUTAGES

Please be advised that due to the nature of our monthly service agreements for Television and High Speed Internet, all sales are final. We are unable to offer returns, refunds, or exchanges for these services.

DEVICE RETURNS

SERVICE OUTAGES

DEVICE RETURNS

Television Devices:
Our policy regarding television devices is that all sales are final. Returns, refunds, and exchanges are not provided. These devices are designed for standalone use, independent of our service offerings.


Internet Devices:

"Love it or get a partial refund within 30 days! We're confident you'll stay, but after that, it's all yours – no turning back!"

Privacy Policy

Welcome to Mogul Media Services. We are committed to protecting your privacy. This Privacy Policy explains how Mogul Media Services ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website,  and use our television and high-speed internet services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the site or use our Services.


Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information (such as your age, gender, and hometown) that you voluntarily give to us when you register for our Services or when you choose to participate in various activities related to the site.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange our Services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor.
  • Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
  • Service and Usage Data: Information related to your use of our television and internet services, such as channels viewed, bandwidth usage, and equipment identifiers.


How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Create and manage your account.
  • Process your payments and deliver the Services you have requested.
  • Email you regarding your account or order.
  • Provide you with customer support and respond to your inquiries.
  • Monitor and analyze usage and trends to improve your experience with our website and Services.
  • Notify you of updates to our Services.
  • Offer new products, services, and/or recommendations to you.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Comply with legal and regulatory requirements.


Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and installation or maintenance services.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.


Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.


Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.


Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of our updates.

CONTACT US

Copyright © Mogul Media Services - All Rights Reserved.

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